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Who is Gen Z—and why do they feel so different?

  • Writer: Szilvia DELLA PEDRINA
    Szilvia DELLA PEDRINA
  • Jul 15
  • 2 min read

They’ve been called everything from “the most anxious generation” to “purpose-driven digital natives.” But who really is Gen Z—and how do they actually show up in the workplace?


In my work with senior leaders, I’ve noticed that much of the friction around generational dynamics isn’t due to Gen Z being difficult—it’s due to Gen Z being different.


And different often means next.

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Who is Gen Z, really?

Gen Z refers roughly to those born between 1997 and 2012, which means the oldest are in their late 20s and already playing meaningful roles in today’s workforce.

They are the first true digital natives—they grew up with smartphones in their hands and social media as a native language, not a second one.


They are entering a workplace shaped by:

  • Global connectedness

  • Mental health awareness

  • Remote and hybrid work norms (and expectations)

  • Social accountability

  • Purpose - you must carve this one into your mind!


Gen Z vs. Millennials vs. Gen X: What’s actually different?

Trait

Gen Z

Millennials

Gen X

Digital adoption

Born into

Grew up with

Adapted to

Work values

Purpose, impact, flexibility

Growth, culture, balance

Independence, stability

Feedback

Instant and continuous

Frequent

Periodic or only when necessary

Approach to leadership

Expect empathy, psychological safety, inclusion

Desire mentorship and feedback

Respect competence and resilience

Mental health awareness

Open and normalized

Increasingly proactive

Often stigmatized and/or private


Something I’ve read just recently and really stuck with me:


“Each generation is evolving—but Gen Z often demands 

what others have quietly wished for”.


There you go - it might feel like entitlement but hey, we (i.e. older generations) were the ones that paved their path, let’s cherish that together!


Myth-Busting Gen Z stereotypes


Myth 1: They’re lazy or entitled.

Reality: Gen Z often resists outdated corporate norms—not because they don’t care, but because they’re questioning toxic productivity, meaningless rules, and performative leadership.


Myth 2: They’re too sensitive.

Reality: They’re emotionally literate. They’re unlearning generational silence around mental health and pushing for psychological safety—for themselves and everyone else.


Myth 3: They lack loyalty.

Reality: They are loyal—to purpose and people, not job titles or “company culture.” If leadership is authentic BS-free, they show up and stay engaged.


To lead GenZ effectively, leaders must


shift from directive to coaching-based leadership.


That means:

  • Holding space for listening

  • Building trust before enforcing authority

  • And many others...


Leaders who engage Gen Z with openness and curiosity are unlocking deeper creativity, quicker learning, and a more human-centered workplace.


 
 
 

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